Terms & Conditions

1. Definitions

In these Terms and Conditions, the following terms have the meanings assigned to them:

• "Tanjong Path", "we", "us", or "our" refers to Tanjong Path Pte. Ltd., a company incorporated in Singapore.
• "Client" or "you" refers to any individual, company, or organisation that engages our services or uses this website.
• "Engagement" refers to a specific consulting project governed by a proposal and engagement letter issued by Tanjong Path.
• "Deliverables" refers to the documents, reports, frameworks, and recommendations produced by Tanjong Path during or at the conclusion of an engagement.
• "Website" refers to the Tanjong Path website at tanjongp.info and all pages within it.

2. Website Use

This website is provided for general informational purposes about Tanjong Path's consulting services. By accessing and using this website, you agree to the following:

• You will not attempt to gain unauthorised access to any part of the website or its underlying infrastructure.
• You will not use this website to transmit any material that is unlawful, harmful, defamatory, or otherwise objectionable.
• You will not use automated tools to scrape, copy, or extract content from this website without prior written permission.

The content on this website is provided for general informational purposes only and does not constitute professional legal, financial, or business advice. Tanjong Path makes reasonable efforts to ensure accuracy but does not warrant that the content is complete, current, or free from error.

We reserve the right to modify or discontinue any aspect of this website at any time without notice.

3. Consulting Engagements

All consulting engagements are governed by a written engagement letter and proposal agreed between Tanjong Path and the client prior to commencement of work. In the event of any conflict between these Terms and the terms of a specific engagement letter, the engagement letter shall prevail in respect of that engagement.

Unless otherwise stated in the engagement letter:

• Engagements commence on the date agreed in writing and are subject to the scope, timeline, and fee arrangement specified in the proposal.
• Any changes to scope requested by the client after commencement will be assessed and, if agreed, documented in a written amendment.
• Tanjong Path will use reasonable professional care and skill in delivering all consulting services.
• Timelines are estimates based on reasonable professional judgement and may be subject to adjustment where circumstances require.

Tanjong Path's services are advisory in nature. Responsibility for decisions made based on our advice rests with the client. We do not make operational decisions on behalf of clients and are not responsible for outcomes that result from client implementation of our recommendations.

4. Fees and Payment

Fees for each engagement are set out in the applicable proposal and engagement letter. Unless otherwise stated:

• A deposit of 50% of the total engagement fee is payable upon signing the engagement letter, prior to commencement of work.
• The remaining balance is payable upon delivery of final deliverables.
• Invoices are payable within 14 days of the invoice date.
• All fees are quoted in Singapore Dollars (SGD) and are subject to applicable Goods and Services Tax (GST) where required by law.
• Late payments may be subject to interest at 1.5% per month on the outstanding balance.

Reasonable out-of-pocket expenses incurred in the course of an engagement (such as travel or third-party service costs) will be invoiced separately with supporting documentation unless included in the fixed fee as stated in the proposal.

5. Deliverables and Intellectual Property

Upon full payment of all fees for an engagement, Tanjong Path grants the client a non-exclusive licence to use the deliverables produced during that engagement for the client's internal business purposes.

Tanjong Path retains all intellectual property rights in:

• Its proprietary methodologies, frameworks, tools, and templates used in the delivery of services
• Any background intellectual property that existed prior to or independently of the engagement
• General know-how and expertise developed through the course of professional practice

The client may not reproduce, publish, or distribute deliverables to third parties without prior written consent from Tanjong Path, except for the purpose of implementing the recommendations internally.

6. Confidentiality

Each party agrees to keep confidential all information received from the other party that is reasonably identifiable as confidential or proprietary, and to use such information only for the purpose of the engagement.

This obligation does not apply to information that:

• Is or becomes publicly known through no fault of the receiving party
• Was already known to the receiving party prior to disclosure
• Is required to be disclosed by law, regulation, or valid court order

Tanjong Path consultants who work on engagements are bound by confidentiality obligations. We do not share client information with other clients or third parties except as described in our Privacy Policy.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Tanjong Path's total liability to the client in connection with any engagement shall not exceed the total fees paid by the client for that specific engagement.

Tanjong Path shall not be liable for:

• Indirect, consequential, or incidental loss or damage
• Loss of profit, revenue, or anticipated savings
• Loss arising from the client's failure to implement recommendations or from third-party decisions or actions
• Any inaccuracy in information or data provided by the client that affects the quality of deliverables

Nothing in these Terms limits liability for fraud, wilful misconduct, or any liability that cannot be excluded or limited under Singapore law.

8. Termination

Either party may terminate an engagement by giving 14 days' written notice to the other party, unless the engagement letter specifies a different notice period. Upon termination:

• The client shall pay for all work completed up to the date of termination, calculated on a pro-rata basis or as otherwise specified in the engagement letter.
• Tanjong Path will deliver to the client all work in progress and completed deliverables at the date of termination, subject to payment of fees due.

Tanjong Path may terminate an engagement immediately if the client fails to make payment when due and does not rectify the failure within 7 days of written notice, or if the client engages in conduct that is unlawful or that materially prejudices Tanjong Path's ability to deliver services.

9. Governing Law and Dispute Resolution

These Terms and all consulting engagements entered into under them are governed by the laws of Singapore. Any dispute arising in connection with these Terms or an engagement shall first be subject to good-faith negotiation between the parties.

If the dispute cannot be resolved through negotiation within 30 days, either party may refer the matter to mediation in Singapore. If mediation does not resolve the dispute, the parties submit to the non-exclusive jurisdiction of the courts of Singapore.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. The date of the most recent revision is shown at the top of this page. Updated terms will be posted on this page and will apply to any engagements entered into after the date of the update. For existing engagements, the terms at the time of the engagement letter shall continue to apply.

11. Contact

For questions about these Terms and Conditions, please contact us: